PGcare PERFORMANCE PLAN
Commerical Support Services in Phoenix
PG Care is our dedicated smart commercial support service in Phoenix, designed to keep your buisness systems running smoothly with ongoing maintenance, updates, and expert assistance.
PRIORITY SCHEDULING
Get pushed to the front of the line with our Priority Scheduling. Our Plus, Premium and VIP plans offer same or next day onsite scheduling to be there when you need us most.
PREVENTATIVE SYSTEM MONITORING
Stay ahead of the game with Preventative System monitoring. Our technology experts monitor and diagnose any issues with your system before you can notice there is one. From equipment failing to your internet going down, Planet Geek has you covered with our preventative system monitoring.
EXTENDED SERVICE HOURS
We offer support anytime you need it. Our business support team in Phoenix is available for extended service hours, for both remotely and if we need to go on site. Our best plan includes weekend hours as well.
SERVICE PROVIDER ASSISTANCE
We take away the headache with cable by providing Service Provider Assistance. From adding features to your existing service to being at your home to assist with installation and make sure the job is done correctly. If you find any issue, simply report or changes to our support team and we will take care of it!
ANNUAL TECH REVIEWS
Our support team provides on-site annual review of your buisiness technology to make sure you are getting the most from your smart home system. From checking devices status to insuring all the equipment and smart home systems are working properly. At the end the review, you receive a full report of any issues we find/fix and recommendations on available solutions.
ANNUAL SYSTEM UPDATES
With technology always changing our annual system updates ensure your home technology is always up to date. Our support team provides on-site annual visit to update all your equipment and software, making sure you always have access to the most current system functionality and features.